White Papers/Resources
The ECD (Electrical+Comms+Data) Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
DC energy performance management — a best practice guide
Supplied by Schneider Electric Global on 14 January, 2016
Rising energy prices, along with green lease and smart electricity systems, are set to transform energy performance management. It will soon be mandatory for facilities to monitor and measure energy use across the entire building.
Your duty of care and the high price of failure
Supplied by Navman Wireless Australia on 19 November, 2015
Driving is a hazardous business. You must do everything within reason to protect your people from risks associated with their work. There are heavy penalties for failing to do so.
Facility operations and maturity model: streamlining DC operations
Supplied by Schneider Electric IT Business on 17 November, 2015
An operations and maintenance program is critical in determining how a data centre is meeting its design goals and business objectives. The 'maturity model' within this white paper presents a standardised framework for clarifying how effective that program is and what might be lacking, and for benchmarking performance to drive continuous improvement within the facility.
The guide to making the right decisions for your mobile solutions
Supplied by Zebra Technologies on 13 November, 2015
For a superior mobile field service solution you need a well-thought-out holistic strategy that includes device management, service support strategy and security of applications and devices.
The 5 best ways to cut fuel costs
Supplied by Telogis on 12 November, 2015
Given that fuel is the largest fleet operating cost, managing fuel consumption is essential for a company to remain competitive. Companies with the most efficient utilisation rely on location intelligence technologies to provide visibility into the areas that most influence fuel costs.
The 3 key benefits of cloud-based mobile workforce management
Supplied by ClickSoftware Australia Pty Ltd on 12 November, 2015
Improving customer interactions is key to driving business growth and gaining that competitive edge. A cloud-based mobile workforce management solution can bring the agility needed to achieve this great customer experience.
The essential guide to prefabricated DC deployment
Supplied by Schneider Electric IT Business on 05 November, 2015
The deployment process of a prefabricated data centre differs greatly from a traditional data centre. From designing the data centre, to preparing the site, to procuring the equipment, to installation, you can expect a change in the nature of planning and a dramatically compressed schedule.
What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Turn field service into a profit magnet
Supplied by Zebra Technologies on 30 October, 2015
As the opportunities for field workers to help a business surge, companies are progressively treating their service groups as profit centres. For service technicians to take on this role and generate revenue the support of a reliable mobile field service solution is a necessity.
Safeguard your fleet from the probable penalties
Supplied by XL Service Bodies Pty Ltd on 12 October, 2015
Breaking the law when driving a loaded work ute or trailer is not difficult. The difficulty is determining the rules and regulations around load restraint for vehicles under 4.5 t GVM. They are confusing at best.
ERP in field service — 5 myths and 5 truths
Supplied by ProQuest Consulting on 30 September, 2015
Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of field service management technology options with which to manage their organisation. ERP plays its part, but businesses often have misconceptions about what that part should be.
Fleet management and the gamification revolution
Supplied by Telogis on 22 September, 2015
The use of game mechanics in business applications is a growing trend. Research has revealed that it has led to significant improvements in critical business KPIs. As a fleet owner, gamification presents a fresh opportunity to optimise your business.
Safeguarding your business in the digital age
Supplied by Professional Advantage Pty Ltd on 18 September, 2015Data security is one of the key risk factors facing field organisations today. What are the risks? How do we protect ourselves? What can we do to address these challenges before something happens?
Reduce the cost risk of work-related injury
Supplied by Fleetmatics on 10 September, 2015
If work safety is not a current priority for your business, it should be. Work Safe Australia recorded two work-related deaths per 100,000 workers in a recent financial year. Work-related injury and illness was estimated to cost $60.6 billion in another financial year, 4.8% of the Australian GDP.
Streamline your SMB fleet – better your bottom line
Supplied by Navman Wireless Australia on 02 September, 2015
Although business confidence is on the rise Australian SMBs are still doing it tough. The number of companies declared bankrupt in May 2015 was the highest since October 2013. To make the cut efficiency is still the order of the day.
