The ECD (Electrical+Comms+Data) Resource Library contains white papers, eBooks, webcasts, videos and technical papers to help you manage and solve work related problems. Select from a variety of application and technology related subjects, supplied by market-leading vendors or written by our editorial team.
Data security is one of the key risk factors facing field organisations today. What are the risks? How do we protect ourselves? What can we do to address these challenges before something happens?
If work safety is not a current priority for your business, it should be. Work Safe Australia recorded two work-related deaths per 100,000 workers in a recent financial year. Work-related injury and illness was estimated to cost $60.6 billion in another financial year, 4.8% of the Australian GDP.
Although business confidence is on the rise Australian SMBs are still doing it tough. The number of companies declared bankrupt in May 2015 was the highest since October 2013. To make the cut efficiency is still the order of the day.
Smart cities and smart grids facilitate two-way energy and information flow allowing building owners, operators and users to reduce their electricity bills and greenhouse gas emissions, and improve energy management.
The Australian electrical services industry has weathered a constant state of change in recent years. Challenging economic conditions, amendments to legislation and licensing, and the emergence of new technologies that require specialist skills and training have significantly shifted the landscape.
The field worker lunch break is not only shrinking, in some cases it has disappeared altogether. While a reduced lunch break provides more time for work to be done, it can also lead to loss of productivity, irritability, stress and even health problems.
Going paperless isn’t so much about eliminating paper — it’s about streamlining operations by eliminating tedious and labour-intensive tasks. Too many field service organisations suffocate in paperwork and employ error-prone manual processes. As a result, their operational efficiency is far from optimal.
Mobile technology is now an essential component of every successful field service organisation. Mobile-based solutions provide the opportunity to improve the scheduling, dispatching, routing and communication, amongst many other aspects of field work. With new opportunity comes new challenges, however, primarily in the ways of implementation, IT management and security.
Satisfied workers equal better service — it’s a simple equation. Unsatisfied workers, in contrast, can equal lost efficiency and a destructive customer experience.
Companies that are not in energy-intensive industries, such as discrete manufacturers, have long been sceptical that investing in energy management pays off. But the endless drive towards efficiency, higher energy costs and stricter regulations are about to change the game.
In today’s field service sector many companies are looking at how innovation and technology can help drive productivity and increase customer service outcomes. But in a world where disruptive and enabling technologies are rapidly becoming common practice, how can early adopters use such technologies to help resolve operational pain?
Mobile field technology may just be one piece of the puzzle for service companies looking to gain efficiency across their organisation. Companies need to look wider when developing a mobile strategy if they want to maximise the value of what technology can provide.
Service Networks for Contractors represents a new mobile field service management solution that synchronises the scheduling, dispatch and work completion between businesses and their contractors.