What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on Thursday, 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Download this white paper to discover how these changes will affect your businesses future.
Related White Papers
Mobile workforce management software and optimisation solutions
The cloud has taken the place of expensive and often limited on-premise infrastructure. With...
The 2014 Service Outlook
Competition in service is very real and is forcing organizations to re-think their value...
Your duty of care and the high price of failure
Driving is a hazardous business. You must do everything within reason to protect your people...
