What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on Thursday, 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Download this white paper to discover how these changes will affect your businesses future.
Related White Papers
How Uber spells the future for field service
The modern-day consumer has a new perspective on customer service, and irrespective of...
The 3 key benefits of cloud-based mobile workforce management
Improving customer interactions is key to driving business growth and gaining that competitive...
How to gain competitive advantage by integrating FSM to ERP
Integrating your Field Service Management (FSM) to ERP can improve 'first time fix' rates,...
