What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on Thursday, 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Download this white paper to discover how these changes will affect your businesses future.
Related White Papers
Assembled vs overmoulded cordsets – which industrial connectivity solution is best?
Connectivity serves as a cornerstone for industrial automation environments delivering...
The Most Reliable Networks Require Category 6A Cable
Learn more about evolution of CAT 6A cable, factors driving the need for CAT 6A cabling,...
Fleet management and the gamification revolution
The use of game mechanics in business applications is a growing trend. Research has revealed...
