What will customer service look like in 20 years?
Supplied by ClickSoftware Australia Pty Ltd on Thursday, 05 November, 2015
By 2035, the present day reactionary 'above and beyond' customer service will be no more. Instead, customer service will pro-actively exist within the product. Companies will have to use a collection of the advancing technologies, all flowing through the Internet of Things, to provide a predictive customer service experience.
Download this white paper to discover how these changes will affect your businesses future.
Related White Papers
The guide to making the right decisions for your mobile solutions
For a superior mobile field service solution you need a well-thought-out holistic strategy...
Retain your customer base with cutting-edge field service — infographic
60% of consumers are more likely to switch providers today, compared to 10 years ago. It is...
Ethernet in industry, the challenges and opportunities
Set to operate with frequencies of up to 2 GHz, Category 8 cabling will be able to run at...
