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The guide to making the right decisions for your mobile solutions

13 November, 2015

For a superior mobile field service solution you need a well-thought-out holistic strategy that includes device management, service support strategy and security of applications and devices.

The 3 key benefits of cloud-based mobile workforce management

12 November, 2015

Improving customer interactions is key to driving business growth and gaining that competitive edge. A cloud-based mobile workforce management solution can bring the agility needed to achieve this great customer experience.

Report says Australian managers spend 36% of time on admin

11 November, 2015

A new report from ServiceNow titled 'The State of Work in Australia' reveals that Australian corporate managers are spending an average of 36% of their time on needless administrative tasks, potentially hampering organisational growth.

Cloud, where optimised workforce management belongs

05 November, 2015

Kordia Solutions is a leading end-to-end Australian telecommunications, communications and broadcast service provider. The company deploys and maintains critical networks and infrastructure across Australia, employing engineers responsible for structural and network design, telecommunications and IP technology, as well as a mobile team of around 240 field service workers.

Converting data into actionable intelligence

29 October, 2015

Field service automation, machine-to-machine (M2M) and Internet of Things (IoT) solutions are providing more data than ever before on technician efficiency, first-time fix rates, response times, parts usage and billing. But data alone isn’t enough to act upon.

Pronto Xi 730 ERP and analytics platform

19 October, 2015

Pronto Software has unveiled a new face for its ERP and analytics platform, Pronto Xi 730, in addition to a broad range of enhancements that make the solution faster and easier to use. The cloud-based solution features a new web interface, offering access from any device with an internet connection.

Steps to software selection

07 October, 2015

Purchasing software can mean making big decisions. Depending on the type of system you are seeking, a multitude of products may seem legitimate at first glance, but it pays to evaluate with a critical eye.

Astea International announces new release

29 September, 2015

Astea International has announced the release of Astea Alliance 12.5. The product will be introduced at the Gartner Symposium/ITxpo, which will be held from 26–29 October at the Gold Coast Convention and Exhibition Centre.

Trimble tops commercial fleet telematics assessment

29 September, 2015

Trimble has been ranked the number one telematics service provider in ABI Research's 2015 Commercial Telematics Competitive Assessment for a third consecutive year.

Digital disruption

23 September, 2015

Many devices and technologies we take for granted were once considered disruptive, but now they are part of everyday use.

Safeguarding your business in the digital age

18 September, 2015

Data security is one of the key risk factors facing field organisations today. What are the risks? How do we protect ourselves? What can we do to address these challenges before something happens?

ServicePower Field Service Management NEXUS FS software

18 September, 2015

NEXUS FS (Field Service) provides service businesses of any size an enterprise-quality, cloud-based field service management solution with a comprehensive mobile application that enables them to focus on what they do best: providing world-class service to their residential and commercial customers.

MiX Telematics MyMiX driver engagement platform

10 September, 2015

MiX Telematics is strengthening its MiX SafeDrive solutions with the addition of MyMiX — an innovative driver engagement platform that further enables its customers to run safer and more efficient fleet operations. MyMiX gives drivers a tangible opportunity to own the important process of continuous improvement.

Clarizen opens Australian office

10 September, 2015

Collaborative work management software expert Clarizen has announced its new Australian office, expanding its global footprint in the Asia-Pacific (APAC) market.

Disparate vs complete systems

28 August, 2015

When starting your dream business, growth doesn't happen overnight. It takes a lot of hard work, time and drive to build and sustain a successful business. One of the things many new businesses find difficult, or sometimes do not consider at all, is finding an information system that will support the entire enterprise, both now and into the future.

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