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Global payments provider launches locally

17 August, 2016

Global payments provider Worldpay is expanding in Australia after securing its licence to process payments in one of Asia–Pacific's largest e-commerce markets. The company's expansion in Australia comes at a time of sustained growth. Worldpay said it processed 13.1 billion transactions in 2015 with a transaction value of £401.9 billion.

Field services 2.0

02 August, 2016 by Daniel Cran, Managing Director APAC

There is no denying that connected technology is powering innovation and business transformation, making organisations rethink the way they do business.

Twenty years to overnight success

26 July, 2016

Dingo CEO Paul Higgins has been recognised recently as one of the most innovative players in the mining sector — but the Australian IT entrepreneur has been shaping the future of the industry for 25 years.

Loc8 field service software

22 July, 2016

Loc8 has released a new version of its software platform and mobile application, delivering a range of smart new features. The solution is available in three editions: Service, Enterprise and Team, and is designed for companies of all sizes.

Context-aware developments could transform field service

20 July, 2016

IFS is using its product development think tank, IFS Labs, to explore the use of a context-aware beacon solution for field service delivery.

8 key things to look for in a field service mobile application

19 July, 2016

Access UTS (of Sydney UTS University) recently conducted a study observing a group of technicians using mobile apps in the field. This white paper is primarily based on the study’s results — imparting valuable insight on how to evaluate any field service mobile app for your field force.

Aussie tech firm sets sights on US market

18 July, 2016

simPRO Software is serious about its entry into the US market, relocating several senior management roles, including global CEO Brad Couper, to the company's offices in Boulder, Colorado.

Making the move to mobile ERP

14 July, 2016 by Peter Dickinson, CEO, Greentree

As businesses weigh up their mobile options, the working world is moving progressively towards more flexible working hours and a workforce that is increasingly needing to access business information remotely. While this is largely being led by field service workers, your sales force, operational staff, marketing and management teams aren't far behind.

Maintaining contact

07 July, 2016

Tasmanian-based Contact Electrical was founded in Launceston in 1986. Over time the company evolved into the Contact Group, expanding to Hobart and Burnie and further diversifying services to include design and project construction, as well as general electrical services.

Service is hard: new book delivers insights

05 July, 2016

With over 20 years' experience, ClickSoftware knows about service delivery and how hard it can be for businesses to excel. Drawing on that expertise, the company has released a new book, Service is Hard: Turning Common Field Service Challenges into Customer Engagement Opportunities, which contains insights, best practices and recommendations from experts, thought leaders and analysts.

Klugo team grows

21 June, 2016

Klugo is expanding, with the appointment of new staff in both the Melbourne and Sydney offices.

Talk from the Top

16 June, 2016 by Brad Paterson, Vice President and Managing Director, Intuit Asia Pacific

Mobile is changing the face of business. Yet, many business owners have been slow to adopt a mobile strategy despite the numerous benefits. Mobile offers significant return on investment in terms of improving efficiencies and offering greater business flexibility.

Vertical Matters hosting Tech Day by the Bay

15 June, 2016

Vertical Matters is hosting Tech Day by the Bay in conjunction with Henley Properties, on 23 June 2016. The event will run for a half day and feature contributions from Google, HP and DLCS International.

Pronto launches digital consultancy

08 June, 2016

Pronto Software has launched a new consultancy offering, Pronto Woven. As the need to cultivate, nurture and engage customers becomes increasingly paramount in today's digital age, Pronto Woven focuses on bringing integrated business management solutions to the digital forefront.

Field service software — 2025 and beyond

02 June, 2016 by Dannielle Furness

Organisations around the globe are facing unprecedented change, thanks to converging digital forces. Now's the time to rethink processes and adopt a more efficient business model, according to our roundtable participants.

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