Field Service Business > Software

Navman partners with Domino's to deliver driver tracker technology

07 May, 2015

Pizza delivery expert Domino's has announced the roll-out of a GPS Driver Tracker, which the company says is designed to keep delivery drivers safe and provide a previously unseen level of transparency over delivery drivers.


Your contractors are the face of your brand - tool them up!

05 May, 2015

Service Networks for Contractors represents a new mobile field service management solution that synchronises the scheduling, dispatch and work completion between businesses and their contractors.


The potential perils of going paperless

04 May, 2015

We know we are living in an increasingly paperless world, but in a somewhat frightening example of the perils of software bugs, a faulty app caused American Airlines (AA) to ground dozens of its jets in the US late last month.


Mint mPOS mobile payment solution

30 April, 2015

Mint Payments Limited has launched Mint mPOS, a new mobile payments solution that converts a smartphone or tablet into an instant wireless EFTPOS machine - providing business owners with fast, simple and painless payments for their services or products.


Drive the road to success with data analytics

29 April, 2015 by Matt Minor, Director - Marketing & Product Management, Navman Australia Pty Ltd

How often have you relied on your intuition to make important business decisions? Have you ever felt nervous and unsure about the decision and wondered how your company will benefit? Now imagine using clear, actionable data to make intelligent decisions and enhance your company's operations for today and tomorrow with a click of a button - this is possible with analytics. By using analytics, you can sort through data and pull out the important details to inform intelligent business decisions.


Managing your workforce from the cloud

24 April, 2015

Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.


Crowdsourced data - Satan, saviour or scapegoat?

24 April, 2015

As we inch ever closer to comprehensive vehicle-to-vehicle communication, transportation organisations around the world are investigating the use of data drawn from smartphones to deliver real-time traffic information.


Caution urged when using free Wi-Fi

22 April, 2015

Free Wi-Fi 'hotspots' are now everywhere, including cafes, shopping centres, hotels and many other public locations. Laboratories Credit Union (LCU) has issued a warning for users: just because it is free and is provided by a respected organisation, it does not mean that it is safe. When you use public Wi-Fi, it makes it easy for scammers to hack your mobile devices or infect them with viruses.


Traffic Monitor+ network benchmarking app

22 April, 2015

Traffic Monitor+ for Android devices is now available. The ad-free app enables Australian Android users to test the quality of their network provider and optimise smartphone usage by showing the best signal spots on a map.


What your customers want

22 April, 2015

A recent survey of over 8000 field service customers has uncovered how industry technology trends impact on the decision to hire plumbers, exterminators, cleaning contractors and other residential service providers. Results show that the residential services market is ripe for businesses that adopt integrated software and why those that don't will get left behind.


Fluke Networks Link-Solutions network connectivity testing, documentation and reporting

25 March, 2015

Fluke Networks' Link-Solutions is an adaptable toolset for network connectivity testing, documentation and reporting. Link-Solutions combines a suite of handheld network testing tools with cloud-based reporting capabilities to allow front-line technicians, field-managed IT teams and system integrators to conduct copper, fibre and Ethernet network tests.


Aerohive Networks iOS app for guest and BYOD management

23 March, 2015

Aerohive Networks has announced a new iOS app for guest and bring your own device (BYOD) management and enhanced security services to further protect wireless networks across organisations, including those with IoT initiatives.


FieldAware field service management software

18 March, 2015

FieldAware's cloud-based field service management software is designed to provide end-to-end management of a company's field service operations.


simPRO Service job management system

12 March, 2015

Aussie cloud technology firm simPRO Software has launched a streamlined, low-cost job management system for businesses in the field services industry.


Trimble field service management solutions

11 March, 2015

Trimble has announced new features to its Field Service Management (FSM) solutions to significantly improve workflow visibility and streamline operations for businesses and their mobile workers in the field.


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