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Honeywell acquires Movilizer

01 April, 2016

Cloud-based field service solution Movilizer has been acquired by Honeywell. Movilizer is used by remote workers performing service, maintenance, sales, distribution and warehousing activities away from the office.

Eagle Boys to pilot 'virtual drive through' technology

01 April, 2016

In yet more pizza delivery-related news, Eagle Boys Pizza is trialling a 'virtual drive through' (VDT) system. VDT allows customers to order online, drive to their local store and have the pizza delivered to the car, removing the need to find parking.

Industry insights — Ben Hartman, Astea International

30 March, 2016 by Ben Hartman, Director, Astea International

What does 2016 look like for field service? Some industry experts give us their views.

Intelligent comms for Transocean

29 March, 2016

Harris CapRock Communications will install its system on Transocean's entire fleet as part of a multiyear contract renewal for complete managed communications services.

CEO challenges for 2016

25 March, 2016

175 Australian CEOs have identified the key challenges and concerns for Australian business in 2016. Analysis of research conducted by Pronto Software in partnership with the CEO Institute shows there are five main areas of interest, resulting from both industry and economic pressures.

Solid communication is key

21 March, 2016 by Andrew Satterley, CEO – APAC and EMEA, Baseplan Software Group

A solid communication system capable of transmitting quality data is necessary for any business operating with a medium to large team of field technicians and a fleet of service vehicles. With the stabilisation of improved technology over the last 10 years, mobility software is now able to take advantage of these developments to the benefit of companies and their customers.

Pronto expands IBM partnership

15 March, 2016

Pronto Software has announced an expansion of its 30-year partnership with IBM, offering customers integration between third-party business apps and systems with the Pronto Xi ERP and Business Analytics platform.

Industry insights - Mark Alfred, simPRO Software

15 March, 2016 by Mark Alfred, General Manager Australia, simPRO Software

What does 2016 look like for field service? Some industry experts give us their views.

Talk to your ERP system

15 March, 2016 by Martin Gunnarsson, Director – Product Strategies & IFS Labs, IFS Software

These days, thanks to the internet and cloud services, information is accessible to anyone at any time. You don't need to be stuck at a desk to browse social or business applications.

How to gain competitive advantage by integrating FSM to ERP

14 March, 2016

Integrating your Field Service Management (FSM) to ERP can improve 'first time fix' rates, customer satisfaction and service scheduling. It also provides the intelligence to successfully manage service costs. Developing a faultless framework for this integration, however, is critical to maximise the expected business benefits.

Industry insights — Bruce Minty, Pronto Software

08 March, 2016 by Bruce Minty, Product Marketing Manager, Pronto Software

What does 2016 look like for field service? Some industry experts give us their views.

simPRO job management software

02 March, 2016

simPRO has introduced a major enhancement to its cloud-based job management software, which promises to make it easier for trade services businesses to get paid for work in a timely manner.

Xero and Google announce new partnership

25 February, 2016

Keeping track of customer relationships just became easier, thanks to a partnership between cloud-based accounting experts Xero and Google.

10 ways to find the best field service management software

18 February, 2016

There are now hundreds of diverse FSM software offerings on the market. How do you sift through all of these options and make the best choice for your business?

nomos system announces advanced interoperability for IoT

16 February, 2016

nomos system AG has announced an advance in interoperability for the Internet of Things (IoT). As more and more apps, proprietary ecosystems and alliances rush towards providing intelligent building automation solutions, nomos has created a software engine capable of connecting devices in all environments and creating universal interoperability, regardless of standards or protocols.

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