In Australia's highly competitive access equipment market, a product range renowned for its quality, performance and innovation is merely a good start. That's why the management of JLG Industries Australia set out to back it with the best possible support systems.
FieldOne field service management software enables companies to deliver world-class customer experiences in the field while maximising efficiency and minimising costs.
Trimble Work Management is a cloud-based solution that enhances the productivity of mobile workforces through state-of-the-art performance management analytics and intelligent scheduling tools.
When starting out, it's easy for a company to settle on stand-alone software solutions that fill a particular business requirement. Referred to as 'best of breed' in their category, these applications can certainly be an astute option when addressing a specific commercial function, such as accounting, HR management or CRM. While they may present a suitable short-term solution, what happens to these unrelated systems as the company grows?
The City of Newcastle is working with TechnologyOne to improve customer service by replacing disparate IT systems with an enterprise solution, OneCouncil.
e-nable Your Field Service (eYFS) is a cloud-based, fully featured mobile service system developed for field service and remote workforces.
Since 2001, ECONZ has been the driving power behind New Zealand's favourite roadside breakdown service, The Automobile Association, helping rescue an average 1200 stranded drivers per day.
UDC Mobile is a cloud-based solution that allows organisations to re-create their paper-based forms electronically and deploy them to their mobile workforce's smartphones and/or tablets.
In 2014, USA-based facilities company NEP began modernising its fleet of mobile production trucks. After installing Virtual Studio Manager (VSM) in NEP's SS22 truck last year, the company has decided to implement 10 more VSM systems during the rest of the year.
Astea International has introduced a new release of its most robust service management and mobile workforce platform. The release incorporates fresh features throughout the solution suite.
Wireless technology has changed the way we interact with one another. Free to roam and still remain connected, it has provided flexibility at previously unseen levels and created a more mobile world and workforce. But wireless isn't limited to emails and social media, the same technology is now being used in a multitude of ways to ensure safety of the workforce.
When it comes to implementing new business systems or processes, it is recognised that the human response to change has the greatest capacity to determine a project's outcome. This continues to be a factor in a range of studies into the causes of failure in large-scale ICT project implementation. A lack of senior level support, changing mindsets and poorly defined objectives are just some of the factors that influence the results.
The JMango360 Mobile App Builder gives developers of every skill level a quick and easy way to create rich, native mobile applications.
In any enterprise, the workflow process from the point of job instigation right through to payment must be as efficient as possible. Workflow problems are common to all businesses, but it is even more critical when operating field staff. A smart system reflects the way you want to run your business, rather than dictating changes in processes to meet its parameters.
Fieldteam is a job management mobile app that allows businesses to easily manage field service teams and streamline business practices.