Clarizen opens Australian office

10 September, 2015

Collaborative work management software expert Clarizen has announced its new Australian office, expanding its global footprint in the Asia-Pacific (APAC) market.

Disparate vs complete systems

28 August, 2015

When starting your dream business, growth doesn't happen overnight. It takes a lot of hard work, time and drive to build and sustain a successful business. One of the things many new businesses find difficult, or sometimes do not consider at all, is finding an information system that will support the entire enterprise, both now and into the future.

Business in the age of BYOD

26 August, 2015

Between increasing operational cost, staff turnover, budget constraints and pressure to deliver products and services faster, today's field service managers need to act on opportunities quickly.

Adopting apps essential to safety

21 August, 2015

The emergence of new applications for mobile devices is creating a safer environment and benefiting everyone in the chain — from drivers through to fleet managers — across a range of logistics and transport fields.

Hitting the ERP jackpot

19 August, 2015

For more than half a century the Ainsworth name has been synonymous with the gaming industry. In 1995, Len Ainsworth founded the company with a commitment to become the leading manufacturer and supplier of gaming solutions in Australia and around the world.

Optimise field worker efficiency with mobile solutions

07 August, 2015

Mobile technology is now an essential component of every successful field service organisation. Mobile-based solutions provide the opportunity to improve the scheduling, dispatching, routing and communication, amongst many other aspects of field work. With new opportunity comes new challenges, however, primarily in the ways of implementation, IT management and security.

From operator to optimiser

06 August, 2015 by Jared Haube

As the tech market reaches new heights and efficiency becomes ever more scoped as a crucial objective, the challenge is on to take field service management capability to the next level.

Techs4Biz crane inspection app

05 August, 2015

Techs4Biz has developed an app for field workers and crane inspectors to make sure their maintenance and inspection operations meet safety requirements. The app works on a variety of mobile devices, including iOS and Android tablets and smartphones.

Nokia sells map techology to car makers

31 July, 2015

Rumours are swirling that Nokia has sold its HERE map technology to a consortium of car makers that includes BMW, Volkswagen and Daimler for USD 2.7 billion, but there has been no official announcement from the multinational as yet.

Cloud technology helps triple volume of work

23 July, 2015

Through funding made available via the Home and Community Care (HACC) program, a well-known national charity's Gold Coast brand is providing basic support services to qualifying clients and their carers to assist them to continue living independently at home.

Why the cloud is the future of field services

09 July, 2015 by Brad Halcrow, PR & Communications Manager, simPRO Software

When people think of industries being revolutionised by cloud computing they might consider banking and finance, telecommunications or online entertainment, but what about plumbing, landscaping, electrical contracting or air-conditioning repairs?

Managing third-party service providers

02 July, 2015

For companies with a rapidly growing customer base, meeting an expanding demand for field service can be daunting. You can't be everywhere at once, and the costs associated with trying to build out your own network of parts depots and service offices, along with hiring and training technicians, are high.

The 'new' field service worker

18 June, 2015 by John Cameron, General Manager, Trimble Field Service Management

The field service industry has, in previous years, been a subject of concern for having an ageing workforce and the implications this has as those with such great knowledge and experience reach retirement age. However, as the industry continues to evolve, a major trend has been the emergence of young, tech-savvy and collaborative workers.

Wi-Fi access valued more than sex

17 June, 2015

Yep, you read that right. In one of this year's cheekiest new product media releases, networking solutions provider Linksys has included results of a sponsored InfoBrief published by International Data Corporation (IDC) titled 'The Home Network: Our Neglected Warhorse'.

Trimble FieldMaster field service mobile app

17 June, 2015

Trimble has announced the addition of a Supervisor app to its FieldMaster suite of mobile applications.

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