Retriever Prepare integrated project management solution

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Retriever Communications has announced the release of Retriever Prepare, a project management solution that integrates with in field scheduling and mobile delivery, to help businesses provide a seamless experience from the initial work order appointment booking right through to the on-site project completion.

Created for telecommunications, utilities and a range of other industries that manage multistage work orders/projects, Retriever Prepare improves efficiency and productivity by eliminating the need for manual or EXCEL-based pre-planning processes that often result in disconnect between customers, appointment makers, dispatchers and field technicians. It serves as an additional module to the company’s current mobile field worker management Barking Suite Solutions.

Features include: appointment management functionality via a web portal to management appointment slots, technician availability and scheduling coordination and easier scrutiny of organisational compliance; job planning capability via management of tasks required prior to job commencement (eg, parts order) and tracking and recording of all pre-job activities, providing a full audit history.

The module is the result of Retriever’s partnership with ISGM, a provider of integrated workforce management solutions and a co-author of Retriever Prepare. The new solution will deploy later this year.