Empowering workers in the field
29 October, 2014John Cameron, general manager of Trimble Field Service Management, talks about getting the most out of a field service operation in a Q&A session.
Mobile apps provide operational efficiency and productivity
28 October, 2014Today’s field technicians require accurate and up-to-date information in order to deliver exceptional customer service.
Revolutionise your business with a simple and cost-effective mobile workforce solution
27 October, 2014In the ever-changing economic environment that we live in, with constantly rising demands from customers, businesses are forced to regularly reinvent themselves to remain competitive and profitable at the same time.
From best-of-breed to an enterprise approach
07 October, 2014When Shellharbour City Council (SCC) wanted to replace desktops with laptops to have a truly mobile workforce, it realised part of that objective involved moving from a non-integrated best-of-breed philosophy to an integrated, futureproof enterprise solution.
Eliminating front-office and field-workforce communication barriers to improve customer experience
02 October, 2014In this white paper you can read about the three types of business challenges many service companies face.
How to motivate your field workforce by using mobile apps
02 October, 2014Mobile apps are the easiest way to get field engineers connected and in sync with everything that is going on around them. Mobile apps can energise your field engineers and give them the practical, timesaving tools and resources that ensure a productive working day.
Trimble Driver Safety
26 September, 2014Trimble Driver Safety is a cloud-based solution that enables organisations with field-based workforces to conduct driver-specific monitoring of aggressive manoeuvres such as rapid acceleration, harsh braking, hard turns and excessive speeding.
Changing the face of selling
19 September, 2014Using intelligent location data to drive field force effectiveness is common for service teams, but what about sales?
New Aussie app brings safer driving to the world
18 September, 2014Invigor Group has announced a development contract with The Australia Traffic Network to assist with its digital strategy. Under the arrangement, the group develops and delivers a traffic app that will make tackling Australian roads easier.
StayinFront mobile selling solution
02 September, 2014A mobile selling solution from StayinFront is set to revolutionise mobile retail execution by putting integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand, at the fingertips of consumer goods companies and their field forces for the first time.
simPRO Software Connect mobile app
29 August, 2014simPRO Software's Connect mobile app now gives field staff in the trade and services industry complete control over the administration of individual jobs including the capacity to process payments on-site using a customer's credit card.
Masternaut MT400 telematics hub
29 August, 2014Masternaut has announced the MT400 telematics hub which has been designed for the company's Connect platform.
Launceston City Council uses NBN grant to go digital
28 August, 2014The City of Launceston has used a federal government NBN grant to move the council's application and planning services online and provide the community with better access to processes and information.
How to ensure that your third-party providers meet customer expectations
25 August, 2014Field service organisations with a widespread customer base or those that experience fluctuating demand can benefit from outsourcing part of their business to third-party service contractors.
How well are you really performing?
22 August, 2014 by Tom Scahill, Business Area Director, ANZ, Field Service ManagementManagers have access to more performance data than ever before but simply don't know how to use it to drive operational efficiency.
