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Revolutionise your business with a simple and cost-effective mobile workforce solution

27 October, 2014

In the ever-changing economic environment that we live in, with constantly rising demands from customers, businesses are forced to regularly reinvent themselves to remain competitive and profitable at the same time.

From best-of-breed to an enterprise approach

07 October, 2014

When Shellharbour City Council (SCC) wanted to replace desktops with laptops to have a truly mobile workforce, it realised part of that objective involved moving from a non-integrated best-of-breed philosophy to an integrated, futureproof enterprise solution.

Eliminating front-office and field-workforce communication barriers to improve customer experience

02 October, 2014

In this white paper you can read about the three types of business challenges many service companies face.

How to motivate your field workforce by using mobile apps

02 October, 2014

Mobile apps are the easiest way to get field engineers connected and in sync with everything that is going on around them. Mobile apps can energise your field engineers and give them the practical, timesaving tools and resources that ensure a productive working day.

Trimble Driver Safety

26 September, 2014

Trimble Driver Safety is a cloud-based solution that enables organisations with field-based workforces to conduct driver-specific monitoring of aggressive manoeuvres such as rapid acceleration, harsh braking, hard turns and excessive speeding.

Changing the face of selling

19 September, 2014

Using intelligent location data to drive field force effectiveness is common for service teams, but what about sales?

New Aussie app brings safer driving to the world

18 September, 2014

Invigor Group has announced a development contract with The Australia Traffic Network to assist with its digital strategy. Under the arrangement, the group develops and delivers a traffic app that will make tackling Australian roads easier.

StayinFront mobile selling solution

02 September, 2014

A mobile selling solution from StayinFront is set to revolutionise mobile retail execution by putting integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand, at the fingertips of consumer goods companies and their field forces for the first time.

Masternaut MT400 telematics hub

29 August, 2014

Masternaut has announced the MT400 telematics hub which has been designed for the company's Connect platform.

simPRO Software Connect mobile app

29 August, 2014

simPRO Software's Connect mobile app now gives field staff in the trade and services industry complete control over the administration of individual jobs including the capacity to process payments on-site using a customer's credit card.

Launceston City Council uses NBN grant to go digital

28 August, 2014

The City of Launceston has used a federal government NBN grant to move the council's application and planning services online and provide the community with better access to processes and information.

How to ensure that your third-party providers meet customer expectations

25 August, 2014

Field service organisations with a widespread customer base or those that experience fluctuating demand can benefit from outsourcing part of their business to third-party service contractors.

How well are you really performing?

22 August, 2014 by Tom Scahill, Business Area Director, ANZ, Field Service Management

Managers have access to more performance data than ever before but simply don't know how to use it to drive operational efficiency.

Automated scheduling and dispatch - how to increase revenue and customer satisfaction

18 August, 2014

One of the problems the field service industry faces is how to better optimise resources to deliver more for less. The solution to this problem is to incorporate a technology that automates the entire process of scheduling work orders, dispatching them to field technicians and routing the technicians efficiently from one job to another.

ANZ field service organisations could save $875,000 annually

18 August, 2014

Honeywell and The Service Council have revealed 38% of field service organisations expect to potentially reduce costs by an average of $875,000 following improvements to workflow processes that would save each worker 30 minutes or more per day.

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