Eliminating front-office and field-workforce communication barriers to improve customer experience
Supplied by ClickSoftware Australia on Thursday, 02 October, 2014
In this white paper you can read about the three types of business challenges many service companies face.
Improving communication among your field workers, dispatchers and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.
Providing customer service representatives with access to mobile workers’ schedules can increase business process visibility and improve productivity.
Related White Papers
How to build and maintain a sustainable fleet
Fleet management is mainly used for monitoring and improving fuel consumption...
The evolution of return on security investment (ROSI)
The GFC of 2008 had a serious impact on the security industry. Although the advanced...
The guide to making the right decisions for your mobile solutions
For a superior mobile field service solution you need a well-thought-out holistic strategy...
