Eliminating front-office and field-workforce communication barriers to improve customer experience

Supplied by ClickSoftware Australia on Thursday, 02 October, 2014

In this white paper you can read about the three types of business challenges many service companies face.

Improving communication among your field workers, dispatchers and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.

Providing customer service representatives with access to mobile workers’ schedules can increase business process visibility and improve productivity.

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