Eliminating front-office and field-workforce communication barriers to improve customer experience

Supplied by ClickSoftware Australia on Thursday, 02 October, 2014


In this white paper you can read about the three types of business challenges many service companies face.

Improving communication among your field workers, dispatchers and customer service representatives with a mobile workforce management solution can make these problems a thing of the past.

Providing customer service representatives with access to mobile workers’ schedules can increase business process visibility and improve productivity.


Related White Papers

How APAC leaders are transforming field operations

Learn how the leaders in your industry are leveraging mobility and innovative technologies...

The Path to Service Transformation

Easy SMB solutions to optimise invoicing

On-time, accurate billing impacts your bottom line and customer relationships. Implementing...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd