simPRO Service job management system

Aussie cloud technology firm simPRO Software has launched a streamlined, low-cost job management system for businesses in the field services industry.

The simPRO Service product is a streamlined version of simPRO’s industry-standard business management system simPRO Enterprise. The software is targeted at field service businesses like plumbers and electricians and allows them to more easily manage a host of core functions including quoting, job management and invoicing. Many operational and administrative functions that previously required numerous people and mountains of paperwork can now be done easily and seamlessly in the field on a tablet.

While the decade-old simPRO Enterprise system can support businesses doing complex multi-day projects and scheduled maintenance, simPRO Service is designed for firms doing straightforward repairs or simple installations known in Australia as “do-and-charge” jobs, or “time-and-materials” in the US.

simPRO Service includes full stock control scheduling, invoicing, reporting and quoting functions. It is suitable for larger companies with hundreds of technicians, provided they stick with do-and-charge style work.

When a business starts doing larger projects, it can turn on more sophisticated functions such as Projects and Asset Maintenance Planning, without needing to import new data. Staff can maintain the same log-ins and the same access settings.

simPRO also offers an integrated mobility suite for the trade and service industries based around the Connect mobile app, which gives field staff complete control over the administration of individual jobs, including the ability to process payments on-site using a customer’s credit card.