Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Advanced analytics for Australian service management operations
How can you leverage digital transformation to provide higher levels of service, enhance...
How APAC leaders are transforming field operations
Learn how the leaders in your industry are leveraging mobility and innovative technologies...
Manage lunch breaks to maintain peak efficiency
The field worker lunch break is not only shrinking, in some cases it has disappeared...
