Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Calculate the TCO of rugged computing for your organisation
Examine what types and kinds of rugged computing...
Skill shortages and automation fears in field services and trade
Discover some surprising statistics on automation in your industry and learn how to successfully...
Automated scheduling and dispatch - how to increase revenue and customer satisfaction
One of the problems the field service industry faces is how to better optimise resources to...
