Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Fleet management and the gamification revolution
The use of game mechanics in business applications is a growing trend. Research has revealed...
Your fleet is your canvas for maximising profits
Maintaining a fleet of vehicles, no matter how small, is considered a major operating expense...
How to build and maintain a sustainable fleet
Fleet management is mainly used for monitoring and improving fuel consumption...
