The future of field service: Internet of Things
01 March, 2017Staying connected is essential for most field service professionals to manage their customer requests.
Isuzu D-Max awarded five safety stars
24 February, 2017The MY 17 Isuzu D-Max ute has been awarded five safety stars under the Australasian New Car Assessment Program (ANCAP) scheme.
Touchless gestures the next step for smartphones
22 February, 2017Smartphones and other mobile devices will soon be controlled via touchless gestures, utilising new LED arrays that can both emit and detect light.
App to improve drone safety
20 February, 2017The Civil Aviation Safety Authority (CASA) is teaming up with software developer Drone Complier to deliver an app it hopes will reduce the risk of mid-air collision between drones and aircraft.
Panasonic Toughpad FZ-N1 3-in-1 handheld tablet
08 February, 2017Panasonic has launched a fully rugged 3-in-1 handheld tablet, adding to its portfolio of enterprise-grade mobile devices. The Panasonic Toughpad FZ-N1 combines the productivity benefits of a mobile barcode reader, phone and tablet into one fully ruggedised device, built to protect against drops, heat and cold, vibration, dust and rain.
How does GPR technology actually work?
31 January, 2017Ground-penetrating radar (GPR), also known as ground-probing radar, ground radar or georadar, uses radar pulses to provide images of subsurface locations. It is a reliable, non-destructive means to locate subsurface targets such as cables and rock, and helps to make what could be an extremely difficult job a relatively simple one.
Boosting the productivity of field service teams
24 January, 2017 by Graham Hill, Channel DirectorImproving productivity is a key goal for every organisation, and one that's particularly relevant for those in the service sector. Whether it's maintaining power lines, repairing machinery or building a new treatment plant, completing tasks as quickly and efficiently as possible is vital.
Crisis averted
17 January, 2017Fire & Rescue NSW (F&RNSW) is the seventh largest urban fire service in the world, with over 6800 firefighters serving at 339 fire stations across the state. When dealing with life or death emergencies spanning over 800,000 square kilometres, efficient operation is essential, ensuring that emergency services reach callouts quickly and arrive with the necessary equipment.
Nextivity Ce-Fi GO cellular signal amplifier
10 January, 2017The Nextivity Cel-Fi GO is a 3G and 4G cellular signal amplifier designed to address poor mobile coverage for those on the move.
CASA issues mobile phone warning
15 December, 2016A recent spate of in-flight emergency events has prompted the Civil Aviation Safety Authority (CASA) to issue a warning to passengers travelling over the holiday season.
Deploying drones in field service
12 December, 2016 by Bas de Vos*We hear a lot about digital transformation these days. However, digital transformation is not just applying new technologies to do something different from before. It's also about doing what you do today but better. It's about innovating in new products and services and transforming your business model for competitive advantage.
Toyota Hiace automatic transmission issues
01 December, 2016Toyota Motor Corporation has issued a safety recall for certain vehicles in its Hiace range. The affected models include: KDH201, KDH221, KDH223, TRH201, TRH221 and TRH223.
Toyota Fleet Management ForceField telematics system
01 December, 2016Toyota Fleet Management (TFM) has launched a new telematics system it says will promote safer driving practices, optimise the use of fleet assets and make life easier for busy fleet managers.
Call for input into national autonomous vehicle trials
01 December, 2016The National Transport Commission (NTC) has released the discussion paper 'National guidelines for automated vehicle trials', calling for input into the key elements needed to support the endeavour.
Protect your brand by transforming field service
01 December, 2016 by Trevor Philpot, Transformational Sales Leader and Cloud Computing ProfessionalAs a business leader, you are keenly aware of the importance and value of your brand and have a deep understanding of the challenges faced by businesses to maintain that value in a real-time connected world. While you know there are many pitfalls and have figured out what aspects are most controllable, there is one important area that continues to be overlooked by many — customer experience.
