Field Service Business

Drone accidents — hardware, not operators, to blame

06 September, 2016

A study looking into the cause of 150 civil drone accidents has found that faulty equipment, rather than operator error, is generally to blame, according to a recent ABC News article.


Car jacks fail on standards requirement

05 September, 2016

Racer Australia advises that its vehicle screw jack product sold between November 2015 and March 2016 does not comply with labelling or instruction requirements in the mandatory standard for vehicle jacks, which is based on AS/NZS 2693:2007, because the prescribed safety information and warnings were not included on the packaging or the product itself.


AAA commits where government won't

02 September, 2016

The Australian Automobile Association (AAA) is taking matters into its own hands with respect to emissions test cheating. The association said that the Volkswagen Group (VW) needs to explain why Australian customers are less important than those in the USA and is calling on the Australian Government to commit to real-world emissions testing of new vehicles.


Considering the customer

01 September, 2016

Field Service Business editor Dannielle Furness spoke with Darren Andrews, Director at GB Electrical.


ERP efficiency

30 August, 2016

After many years of managing mutliple disparate systems, it became evident to promotional products manufacturer House of Uniforms that a change of business software and systems was essential for the company's continued growth.


Domino's drone deliveries

26 August, 2016

Domino's Pizza Enterprises Limited (Domino's) has joined forces with drone deliveries expert Flirtey to launch what they say is the first commercial drone delivery service in the world.


LED tail-lights — why take the risk?

25 August, 2016

If you wouldn't mess with your computer motherboard, why would you consider adding LED tail-lights to a new light commercial vehicle?


Safety alert Ford MY14–15, F250-350 trucks

24 August, 2016

A safety alert has been issued on Ford MY14 and MY15 F250 and F350 trucks fitted with a specific steering box (specific steering box Performax Part Number 1000283-1). Through normal wear and tear, some vehicles may develop a condition in which contact between the steering knuckle and the steering stop occurs.


R&D funding up for grabs

22 August, 2016

Australian businesses will be given a leg-up in the form of research and development funding under the Global Innovation Linkages (GIL) program, which aims to advance Australia's international collaboration and to leverage entrepreneurial expertise from key overseas locations.


Do your bit for National Safe Work Month

19 August, 2016

Australian companies that take part in National Safe Work Month this October could receive a reward worth $5000 from Safe Work Australia (SWA) for their troubles.


Digital innovation in the commercial vehicle industry

18 August, 2016

The 66th IAA Commercial Vehicles event, being held in Hannover from 22–29 September, promises a firm focus on the megatrends of the future: digitisation and electric mobility.


There is no 'I' in software: why implementing an FSM solution is a team effort  

18 August, 2016 by Dannielle Furness

New research suggests that 50% of field service software implementations will fall short of planned outcomes. Up to 25% of those with FSM solutions aren't using them properly. What's going wrong?


Global payments provider launches locally

17 August, 2016

Global payments provider Worldpay is expanding in Australia after securing its licence to process payments in one of Asia–Pacific's largest e-commerce markets. The company's expansion in Australia comes at a time of sustained growth. Worldpay said it processed 13.1 billion transactions in 2015 with a transaction value of £401.9 billion.


Safety seminars on the go

16 August, 2016

A new range of virtual seminars from Safe Work Australia (SWA) will make it possible to ensure you are up to date on all things safety, even when you're out in the field. Due for release in October, the series will be available to watch at any time, anywhere on your mobile device.


Current strategy no path to autonomy

15 August, 2016

Two analysts from the DST Group (the federal government's Department of Defence Science and Technology) say that the current approach to autonomous technology development is hampering our ability to deploy and potentially unlikely to ever deliver.


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