Field Service Business

VDO ProViu 360° surround-view system

03 September, 2014

VDO's ProViu provides real-time, high-quality images utilising four specialised cameras with 187° fisheye lenses. It gives the driver or operator 360° all-round vision and a good view of the vehicle's surroundings.


StayinFront mobile selling solution

02 September, 2014

A mobile selling solution from StayinFront is set to revolutionise mobile retail execution by putting integrated, intelligent outlet data on more than 320,000 retail outlets throughout Australia and New Zealand, at the fingertips of consumer goods companies and their field forces for the first time.


Motorola TC55 Touch mobile computer

01 September, 2014

The pocket-size Motorola TC55 all-touch mobile computer combines smartphone ergonomics with enterprise durability. It delivers the business functionality a field team needs to work faster, and safer, automating processes and lowering costs. Systems can be managed remotely, driving efficiencies and keeping track of operations in real time.


simPRO Software Connect mobile app

29 August, 2014

simPRO Software's Connect mobile app now gives field staff in the trade and services industry complete control over the administration of individual jobs including the capacity to process payments on-site using a customer's credit card.


Masternaut MT400 telematics hub

29 August, 2014

Masternaut has announced the MT400 telematics hub which has been designed for the company's Connect platform.


Managing a high-risk technology switchover

28 August, 2014 by Clive Roberts*

The interest in using cloud-based software and mobility solutions to enhance the performance of field service operations is really taking off. This is largely driven by the cost management and efficiency focus of Australian businesses. It is also due to the recognition of our leading chief executives of the correlation between customer satisfaction and revenue, and the nexus between great service and happy customers.


Geospago mobile mapping and data collection

28 August, 2014

Geospago is a simple, yet powerful mobile mapping solution that combines GIS data viewing and GPS data collection with the ability to create custom forms and share this data real time on a map, to other mobile devices and through an export application programming interface (API).


Research results prompt drug crackdown

28 August, 2014

The New South Wales Government has announced a clampdown on illicit drug use in light of research results showing 11% of road fatalities involve a person under the influence.


Dealing with outstanding debtors

28 August, 2014

If you're a small to medium-sized enterprise, you'll know that managing cashflow is probably one of the more demanding aspects of your day-to-day operations. Outstanding debtors are a major contributor to cashflow woes and reeling them in can be both frustrating and time-consuming.


A major hurdle for field service organisations

28 August, 2014 by Sumair Dutta

While we often focus heavily on the changing trends in technology and the subsequent impact of these trends in field service, it isn't technology adoption or integration that is the biggest challenge that field service organisations face or will face in the coming 10 years.


Launceston City Council uses NBN grant to go digital

28 August, 2014

The City of Launceston has used a federal government NBN grant to move the council's application and planning services online and provide the community with better access to processes and information.


Chinese telematics market on track to surpass the US

27 August, 2014

C.J. Driscoll & Associates, supplier of market research and consulting services for the GPS and wireless communication industries, has released the China Commercial Telematics Market Study, which is the first in a new series of reports on global telematics markets.


How well are you really performing?

22 August, 2014 by Tom Scahill, Business Area Director, ANZ, Field Service Management

Managers have access to more performance data than ever before but simply don't know how to use it to drive operational efficiency.


RuggON PM-522 10.4″ rugged tablet PC

21 August, 2014

Backplane Systems Technology has launched RuggON's PM-522 10.4″ IP65 Rugged Tablet PC with Intel Atom Bay Trail E3826 Dual Core Processor supporting Windows 7 and 8 operating systems, designed for field applications.


Welcome to Field Service Business

19 August, 2014 by Dannielle Furness

Welcome to Field Service Business, Australia's first dedicated media channel for the field service sector.


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