Workplace vibration guidance material now available

06 October, 2015

Australian workers are exposed to vibration in a range of industries, including mining, construction, manufacturing, agriculture, forestry and fisheries, trades, transport and utilities.


FSB industry survey — have your say

06 October, 2015

What does the future hold for Field Service? What's happening today and how will things look 12 months from now? We want you to tell us what you think.


Transport Certification Australia now hiring

02 October, 2015

Transport Certification Australia (TCA) is undergoing a major expansion. The industry body is leading a number of new initiatives across transport modes that it believes will shape the future of transport management through the use of telematics and related intelligent technologies.


ISO 9001:2015 published

01 October, 2015

The latest edition of ISO 9001, ISO's flagship quality management systems standard, has just been published. This concludes over three years of revision work by experts from nearly 95 participating and observing countries to bring the standard up to date with modern needs.


ERP in field service — 5 myths and 5 truths

30 September, 2015

Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of field service management technology options with which to manage their organisation. ERP plays its part, but businesses often have misconceptions about what that part should be.


Poor password practices put companies at risk

28 September, 2015

Companies are at risk of data breaches due to poor password practices, according to the Australian Workplace Security study carried out by security intelligence company LogRhythm.


Master Builders CEO says structural problems at core of shortages

24 September, 2015

Wilhelm Harnisch, CEO of Master Builders Australia (MBA), says that a decline in apprenticeships commencements and completions has been worsening for over a decade and unless structural issues are addressed, things are unlikely to change.


Chrysler vows to address complaints

22 September, 2015

Fiat Chrysler Australia (Chrysler) has provided an administrative undertaking to the Australian Competition and Consumer Commission (ACCC), following an investigation into consumer guarantee complaints concerning vehicle faults and Chrysler's handling of those complaints.


First round of job cuts at Endeavour Energy identified

18 September, 2015

In April 2015, the Australian Energy Regulator (AER) announced significant cuts to the operating and capital expenditure allowances across Ausgrid, Endeavour Energy and Essential Energy and those determinations left Ausgrid, Endeavour Energy and Essential Energy without funding for an estimated 2750 jobs from 1 July 2015. The cost of these unfunded jobs is $30 million per month.


Microsoft acquires FieldOne

17 September, 2015

Microsoft Corporation has acquired field management solution provider FieldOne Systems, according to the official Microsoft blog website.


myFLO wins at 2015 Western Sydney Awards for Business Excellence

15 September, 2015

myFLO has taken out the Patron's Choice award at the 2015 Western Sydney Awards for Businesss Excellence (WSABE). The award recognises organisations that contribute to the community and myFLO was selected by the Hon. Alan Cadman OAM, the Awards' Patron, from a pool of 63 finalist entries.


A clearer path for video in FSM

14 September, 2015 by Sumair Dutta, Chief Customer Officer, TSC

Video for self-service and customer support is not new, but in field service (FS) there is yet to be major use of video to improve support. It's not surprising, given that FS tends to lag overall in new technology adoption. Consider mobile devices and applications: while we have seen an incredible amount of literature highlighting the benefits, there are still many FS organisations that rely on paper-based forms.


What your job will look like in 2030

14 September, 2015

Connectivity, entrepreneurialism and a rising population will shape three million new jobs by 2030, according to a new study commissioned by nbn co. Leading commentator and business adviser Bernard Salt has uncovered the distinct skill sets which represent Australia's future jobs in the digital age.


Passengers just as liable as drivers

08 September, 2015

The Australiasian Fleet Management Association (AfMA) has released a bulletin outlining the outcome of a recent Fair Work Commission (FWC) case, in which Fair Work Commissioner Danny Cloghan found that a passenger in a work vehicle has the same implied and statutory duty to observe safety signs and communications as the driver.


Electronic hacking — coming to a car near you?

07 September, 2015

Not likely, according to the National Motor Vehicle Theft Reduction Council (NMVTRC). The council is a joint initiative of Australian governments and the insurance industry, with a mission to drive down Australia's high level of vehicle theft.


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