The New South Wales Rural Fire Service (NSW RFS) has selected the Polycom RealPresence One video collaboration solution to enable seamless, real-time communication between 900 staff across the state and thousands of volunteer members. [ + ]

In April, the federal government released its Energy White Paper (EWP) laying out a framework for the future of the NEM. [ + ]

Fibre-optic cables have evolved over the years as the demand for bandwidth has increased exponentially. This article details the evolution of micro cables and looks ahead to future designs. [ + ]

FSB editor Dannielle Furness spoke with Steffi Harbert, Field Force Automation Manager from Ergon Energy. [ + ]

According to a new report commissioned by nbn (formerly known as NBN Co), the next generation of Australians may never put in an uninterrupted eight-hour working day, watch a preprogrammed TV show or aspire to live in a capital city. [ + ]

Microfractures, also known as microcracks, represent a form of solar cell degradation. This article details the causes, consequences and detection of microfractures in solar modules. [ + ]

Fibre optics has long been touted as the next big thing. After 30 years of expectation, is that reality finally here? [ + ]

Queenslanders are returning to work at an average rate of 90% after a workplace injury, according to WorkCover Queensland, but continuing to strive for a higher average 'stay at work' rate (around 50% in 2013-2014) may have more positive outcomes for both workers and employers. [ + ]

For over 30 years, Pestrid has been providing pest control management to an extensive client base across the Sydney metropolitan area. As this small family business expands, owner and director Gary Eastwood is proud of the Pestrid team delivering on the foundational values of Pestrid - providing customers with professional, safe and effective pest control, as well as excellent customer service. [ + ]

As machines continue to displace humans in a variety of roles, international academic, business and technology leaders are claiming that workers will need to become 'more human' in order to compete in the future. [ + ]

It won't come as a surprise that customers are annoyed by technicians that don't turn up at the appointed time, but the effect that tardiness has on consumer behaviour might. A recent study conducted by Software Advice, a comparison resource for potential software purchasers, indicates that 67% of customers will not rehire a company if a technician is just one hour late. [ + ]

While all Category 6A products must meet the same base set of specifications, they are surprisingly different in their physical properties and how well they deliver at the extremes of performance. [ + ]

Living in the age of mobility was supposed to make our lives easier and more flexible, but even with technology advances, running a mobile workforce creates a specific set of challenges for field service managers. [ + ]

There's no doubt that an enterprise resource planning (ERP) software package is a powerful tool for business and, according to research conducted by Telsyte and released by Epicor Software Corporation, more than 90% of Australian organisations have such a system. Why, then, did the study show that 66% of CIOs believe that less than half of the functionality provided by ERP is being used? [ + ]

Even professional users of rugged laptops, tablets and smartphones are sometimes unsure of what defines a 'rugged computer' and how the various tests to validate ruggedness are carried out. A truly rugged computer is so much more than just a normal computer wrapped in a tough outer case. [ + ]