Sigh. Are we really this stupid? New research by the Institute of Advanced Motorists (IAM) reveals the shocking extent to which drivers use their phones and tablets to take selfies, make video calls and watch videos while driving in the United Kingdom. [ + ]

Another financial year has come and gone and this year's federal Budget featured some significant breaks for small business, including tax cuts and red-tape reduction. Don't wait till next year to investigate what it means for your business and how you can reap the rewards. [ + ]

It looks like dash cams are being put to good use in Australia with global bad driver behaviour website Roadshamer.com reporting that Aussies are the world leaders in uploading photos and videos of road users. [ + ]

As the tech market reaches new heights and efficiency becomes ever more scoped as a crucial objective, the challenge is on to take field service management capability to the next level. [ + ]

It's hard work finding the right employees to represent your field service business. This isn't a new problem; the headache has been very real for the past couple of decades. Finding good workers is just like any other problem that you face when you own a field service business - large or small. [ + ]

Choosing the right mobile device is more than just product selection. Here are four simple steps to guide you to a better final outcome. [ + ]

Ever-increasing internet traffic and the video streaming boom is set to encourage large data centre investments in the coming years. [ + ]

Turning out of a blind corner or driveway can be a stress-inducing moment for motorists, particularly new drivers. Inching out in to traffic while leaning forward doesn't really seem like the safest alternative, but now new car camera technology is being introduced to combat the difficulties. [ + ]

Through funding made available via the Home and Community Care (HACC) program, a well-known national charity's Gold Coast brand is providing basic support services to qualifying clients and their carers to assist them to continue living independently at home. [ + ]

Belden and other big international names have joined a working group for the development of a standardised communication solution to significantly reduce costs of ownership for networking systems. [ + ]

It's hard to believe it's come to this, but we could soon see the introduction of a device that fits into a port under the steering wheel of all cars manufactured post-1996, designed to block incoming calls and text messages while the car engine is on. It seems that drivers cannot be trusted to resist the temptation to text. [ + ]

As new service delivery models and business applications continue to appear in Australia, network infrastructure becomes ever more crucial to operating a healthy enterprise. [ + ]

The Service Council hosted the 4th edition of our Smarter Services Symposium in San Diego in March, featuring presentations led by organisations such as Zappos, HP, Safelite Autoglass, KONE Elevator, Ingersoll-Rand, Xerox, Vivint and more. [ + ]

Shift workers of the world, rejoice! Experts say there is mounting evidence to suggest that a nap during night shift can improve production and safety at work. According to research released by RMIT, not only could alertness and performance be improved, but we could see fewer major disasters if fatigue is addressed. [ + ]

When people think of industries being revolutionised by cloud computing they might consider banking and finance, telecommunications or online entertainment, but what about plumbing, landscaping, electrical contracting or air-conditioning repairs? [ + ]