How Uber spells the future for field service

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016


The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.

This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.


Related White Papers

Benefits of enterprise-grade mobile devices

Many field service companies, large manufacturers, logistic companies, healthcare providers...

How to schedule field service to stretch your profit margin

When scheduling maintenance the stakes are high. Inefficient scheduling practices easily lead...

What will customer service look like in 20 years?

By 2035, the present day reactionary 'above and beyond' customer service will be no more....


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd