How Uber spells the future for field service

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016


The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.

This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.


Related White Papers

Rio Tinto decarbonises with solar energy storage — a case study

Learn about how Rio Tinto leveraged a modular,...

Field Service Workforce Management: Winning with People

Service organizations are expanding the focus of their workforce management strategies to...

Genuinely rugged or pretender — how do your field service devices rate?

Eight out of ten field service devices will be exposed to stressors including drops and...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd