How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Related White Papers
A job management system that can substantially reduce your labour costs
If a service-based business strives to ‘out-compete’ its competitors, it needs to increase...
Research Insight: Bring Your Own Device (BYOD) in Field Service
A little more than one third (35%) of organisations allow employees to bring their own field...
How job management software is driving success in the trade sector
The streamlined processes that cloud-based job management software offers has motivated many in...
