How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
How to schedule field service to stretch your profit margin
When scheduling maintenance the stakes are high. Inefficient scheduling practices easily lead...
Safeguard your fleet from the probable penalties
Breaking the law when driving a loaded work ute or trailer is not difficult. The difficulty is...
How to avoid everyday IT support roadblocks — an infographic
A company of 10 employees can lose as much as $183/hour of downtime plus the cost of...

