How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Related White Papers
Easy SMB solutions to optimise invoicing
On-time, accurate billing impacts your bottom line and customer relationships. Implementing...
Genuinely rugged or pretender — how do your field service devices rate?
Eight out of ten field service devices will be exposed to stressors including drops and...
Advanced analytics for Australian service management operations
How can you leverage digital transformation to provide higher levels of service, enhance...
