How Uber spells the future for field service
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016
The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.
This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.
Related White Papers
Service Transformation: The Business Case
For service transformation to be successful, there needs to be a transformation in the way...
ERP in field service — 5 myths and 5 truths
Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of...
Reduce the cost risk of work-related injury
If work safety is not a current priority for your business, it should be. Work Safe Australia...
