Case Study: How Australian Based Tenix Is Addressing Today’s Field Service Challenges

Supplied by The Service Council on Monday, 18 August, 2014


The Service Council’s latest research on field service challenges highlights how organizations are focused on workforce management initiatives to improve Key Performance Indicators (KPIs) tied to customer satisfaction, productivity, and profitability.

Forty-one percent (41%) of the 226 respondents to our survey highlighted that workforce management activities from hiring, on boarding, and training to scheduling and planning were top of mind.

We look at these issues for Tenix, a delivery partner to owners of gas,electricity, water, wastewater, heavy industrial and mining assets in ANZ.


Related White Papers

How to take full advantage of your field service calls

Deploying the right mobile field service solution can decrease your costs, increase...

Electrical services in building fires

With increasing attention to risk management and environmental sustainability, there has been...

Virtualised data centres and 40/100 GbE

Virtual environments offer businesses some very tangible ROI, but getting the infrastructure...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd