Linde Material Handling secured its prominent position in the Australian market by developing a strong customer focus and backing its advanced product range with comprehensive after-sales support. It was during Linde's search for ways to enhance its support performance that the company engaged with Baseplan Software. Six years later Baseplan is central to Linde's operations. [ + ]

John Cameron, general manager of Trimble Field Service Management, talks about getting the most out of a field service operation in a Q&A session. [ + ]

When Canon Australia faced challenges with network speed and network capability, it turned to Clipsal. [ + ]

Satisfied and committed customers support profitability objectives. It seems obvious, but quite often organisations haven't been able to attach a financial value to satisfied customers. [ + ]

With new regulations, technologies and innovations emerging onto the market with lightning speed, it is imperative for electrical engineers and contractors to meet requirements and owner expectations. Staying abreast of industry developments is another challenge. [ + ]

There are plenty of compulsory insurance types for business in Australia - third-party injury, workers compensation and public liability to name a few. But there is also a range of options available that can protect your business from loss of assets or revenue you may not have considered. [ + ]

Software-as-a-service (SaaS) provides the ideal architecture to deliver telematics, vehicle tracking, dynamic routing, real-time work order management, commercial navigation and mobile integration, often referred to collectively as 'location intelligence'. When coupled with modern integration and reporting systems these can form the backbone of a company-wide transport management system. [ + ]

Nestled in Sydney's Ku-ring-gai Chase National Park, Kalkari Discovery Centre is brimming with plants, animals and Aboriginal history to offer a centre for learning through a range of educational activities. 

enLighten Australia CEO Steve Cahill recently attended the 4th International LED professional Symposium held in Bregenz, Austria. Cahill provides highlights from the conference in the article below. [ + ]

There's been a lot of focus on mental health in recent weeks, as evidenced through Australia's National Mental Health Week and World Mental Health Day in early October. While much of the media attention has historically been based on the role of individuals, there is increased interest on the impact for business and what organisations can do to ensure a healthier workplace. [ + ]

Continuing technology advances are making lives safer and easier in virtually every industry. The development of augmented reality GIS solutions is providing additional safeguards in the management of hazardous assets,and  preventing accidental excavation and the potential for subsequent personal injury and property damage. [ + ]

Pacnet has become one of the first providers of network services at the NSW Government's new data centre in Silverwater. [ + ]

If you follow technology trends and news, you have probably heard the words "Internet of Things" (IoT) or "connected machines" mentioned more than once, primarily in the form of how connected devices will change the world, mostly for the better (and not as per the Terminator 2 variety). In the business realm, a lot of the IoT talk is coming from the likes of IBM, GE and Cisco. [ + ]

A time-domain reflectometer (TDR) is an invaluable tool for finding faults on metallic cabling. Other common tests, such as an insulation test or a ‘high-pot’, will show that the cable is faulted. However, they do not tell you where the fault is. It could be miles away, or it could be right under your feet. 

Three scientists have been awarded the 2014 Nobel Prize for physiology or medicine for their work uncovering the way our brain makes sense of where we are and is able to navigate effectively. [ + ]