Developing a mobile service strategy that serves you
Supplied by Pronto Software on Friday, 29 May, 2015
Mobile field technology may just be one piece of the puzzle for service companies looking to gain efficiency across their organisation. Companies need to look wider when developing a mobile strategy if they want to maximise the value of what technology can provide.
This white paper highlights some areas to consider when addressing process improvement to help identify and realise significant competitive advantage.
10 ways to find the best field service management software
There are now hundreds of diverse FSM software offerings on the market....
What will customer service look like in 20 years?
By 2035, the present day reactionary 'above and beyond' customer service will be no more....
A key benchmark test for the best rugged device
Independent market research company Opinion Matters invited eight mobile workers who use...

