Case Study: Powering Up On Workforce Management
Supplied by The Service Council on Friday, 15 August, 2014
Workforce management is a key area of focus in field service and no longer just focus on task management and scheduling, but also hiring, training, planning and workforce engagement; areas that require a collaborative relationship between the business function and HR.
Workforce management is a key area of focus in field service and no longer just focus on task management and scheduling, but also hiring, training, planning and workforce engagement; areas that require a collaborative relationship between the business function and HR.
Valley Power Systems distributes power products, spare parts and power management to customers across the US, Mexico, Asia and Latin America. The company has 400 employees, including 50 field service technicians. In this case study, we learn about their workforce management initiatives.
Safeguard your fleet from the probable penalties
Breaking the law when driving a loaded work ute or trailer is not difficult. The difficulty is...
[White Paper] Cut Your Air Filtration Costs with Life Cycle Analysis
Discover how smarter filter selection can lower...
Data centre monitoring and management eBook
Whether it's the server under the stairs or the world's largest, the data centre is...
