A welcome change

ABB has installed its innovative intercom technology at the Rivage Royale, one of the most recognisable residential buildings in Surfers Paradise. Boasting 176 luxury riverside apartments across 30 floors, the building offers breathtaking views out to the Pacific Ocean.

Residents had complained about the existing antiquated video intercom system. Since the installation of ABB’s Welcome Intercom System, they now enjoy crystal-clear colour pictures with telephone-quality audio when speaking to their guests.

The system offers many more features than a standard intercom. IP capability allows residents to answer calls and open doors using a smartphone or tablet, and it can be fully integrated into ABB’s home automation offering. By downloading the ABB-Welcome App, homeowners can now remotely control their door station via the internet and (with the full automation system) adjust lighting levels and air conditioning. Using the intercom and app, all calls to the residence can be transferred directly to a mobile device, making it possible to communicate even when not at home.

The system also includes an induction loop for the hearing impaired. As it only uses 2-wire technology for audio and video, it is easily installed and maintained.

Being a retrofit project meant that downtime needed to be kept to a minimum to avoid causing discomfort for residents. Commissioning and handover was achieved in just three weeks.

It was supplied and installed by NASA Electronic Security Systems.