Reviewing Field Service Strategy: Aligning Focus and Execution
Supplied by The Service Council on Friday, 15 August, 2014
A review of current field processes to identify areas of improvement is the first step toward better resolution rates and improved revenue opportunities for field service organisations.
This paper examines research of 260 organisations world-wide, which was conducted March 2014, to gauge potential areas of improvement.
The essential guide to prefabricated DC deployment
The deployment process of a prefabricated data centre differs greatly from a traditional data...
Digital transformation can reduce field service response times by 80–90%
Forward-thinking businesses are adopting IoT strategies to reduce service response times by...