Reviewing Field Service Strategy: Aligning Focus and Execution

Supplied by The Service Council on Friday, 15 August, 2014

A review of current field processes to identify areas of improvement is the first step toward better resolution rates and improved revenue opportunities for field service organisations.

This paper examines research of 260 organisations world-wide, which was conducted March 2014, to gauge potential areas of improvement.

DOWNLOAD

Pages PDF

Related White Papers

Skill shortages and automation fears in field services and trade

Discover some surprising statistics on automation in your industry and learn how to successfully...

Job costing insights to improve government efficiency

This white paper provides insights into some of the ways you can tackle the challenges of...

The future of field operations: energy and utilities sector

Find out how mobile technology can help you reduce...

Content from other channels on our network

Feedback sought on changes to NT electrical safety laws

The benefits of complying with new welding fume safety standards

Truck driver fined $85K for workers compensation fraud

Company fined $1.2m for exposing workers to cobalt dust

Shortening work week to improve construction culture

Australian researchers launch global misinformation database

Broadcom revamps and simplifies VMware portfolio

Central Highlands Water chooses Infor for ERP

The benefits and risks of AI usage in the public sector

Cobalt Iron earns patent on analytics-based dynamic authorisation control

Command & Control Communications at the Heart of Utilities Worldwide

Designing cellular antennas into small IoT products

Govt funds telco resilience tech, responds to LEOSat report

Extreme enclosure heli-lifted into an extreme environment

Cyber secured at critical network device level has never been more important