Reviewing Field Service Strategy: Aligning Focus and Execution
Supplied by The Service Council on Friday, 15 August, 2014
A review of current field processes to identify areas of improvement is the first step toward better resolution rates and improved revenue opportunities for field service organisations.
This paper examines research of 260 organisations world-wide, which was conducted March 2014, to gauge potential areas of improvement.
Related White Papers
Retrofit your distribution grid by utilising local intelligent circuit breakers
The trend for refurbishment and extension of existing infrastructure in the distribution grid...
How to upgrade your industrial operations for maximum profitability
Examine six essential criteria that you need to...
Skill shortages and automation fears in field services and trade
Discover some surprising statistics on automation in your industry and learn how to successfully...
