Reviewing Field Service Strategy: Aligning Focus and Execution
Supplied by The Service Council on Friday, 15 August, 2014
A review of current field processes to identify areas of improvement is the first step toward better resolution rates and improved revenue opportunities for field service organisations.
This paper examines research of 260 organisations world-wide, which was conducted March 2014, to gauge potential areas of improvement.
Meter technology and the residential market boom — an eBook
The Australian electrical services industry has weathered a constant state of change in...
Service analytics - an open door to service improvement and increased profitability
As the importance of data continues to evolve, it is no longer okay for information to be...
IoT, connectivity and the new look electrical industry — an eBook
Smart cities and smart grids facilitate two-way energy and information flow...
