Research Insight: Bring Your Own Device (BYOD) in Field Service
Supplied by The Service Council on Friday, 15 August, 2014
A little more than one third (35%) of organisations allow employees to bring their own field devices and most are still in a “wait and see” mode when it comes to BYOD.
A little more than one third (35%) of organisations allow employees to bring their own field devices and most are still in a “wait and see” mode when it comes to BYOD. Click here to see the latest trends in BYOD including:
o Who is responsible for the costs of the device?
o What are the benefits of BYOD?
o What are the primary reasons for supporting or not supporting BYOD?
o What are the forward looking trends (over the next 3 years) regarding the embracement of BYOD?
The top strategies delivering customer value in 2016
Customer satisfaction is a moving target. To secure those crucial business referrals your...
Automated scheduling and dispatch - how to increase revenue and customer satisfaction
One of the problems the field service industry faces is how to better optimise resources to...
How Uber spells the future for field service
The modern-day consumer has a new perspective on customer service, and irrespective of...