Optimise your field service with live video collaboration
Supplied by LogMeIn Australia Pty Ltd on Wednesday, 04 May, 2016
The top 20% of field service performers are 69% more likely than their peers to have implemented live video tools. They are also 70% more likely to provide technicians with access to recorded training videos.
This report highlights the increased use of collaborative tools in service. Learn how adopting such tools can optimise your business.
ERP in field service — 5 myths and 5 truths
Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of...
The evolution of return on security investment (ROSI)
The GFC of 2008 had a serious impact on the security industry. Although the advanced...
How the IoT is changing the future of field service
Field service lies at the heart of the Internet of Things (IoT) revolution. From advanced...
