How to avoid everyday IT support roadblocks — an infographic
Supplied by Citrix Online on Tuesday, 14 February, 2017
A company of 10 employees can lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key — especially if the issues are easy to fix.
This infographic highlights some of the biggest communication barriers to resolving tickets and how the right tools can save the day.
The 5 best ways to cut fuel costs
Given that fuel is the largest fleet operating cost, managing fuel consumption is essential...
Virtualised data centres and 40/100 GbE
Virtual environments offer businesses some very tangible ROI, but getting the infrastructure...
Advanced analytics for Australian service management operations
How can you leverage digital transformation to provide higher levels of service, enhance...