Deliver five-star field service engagement — an eBook

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 12 April, 2017


Field service engagement is the connective tissue between service technology and customers. Field service customers now demand ‘Uber-like’ tools that could provide the technician name, location, photo and estimated arrival time.

Download this eBook by ClickSoftware to learn about the four pillars of field service engagement and how to transform your service organization into a well-oiled customer engagement machine.


Related White Papers

Paperless automation a proven success

Going paperless isn’t so much about eliminating paper — it’s about streamlining operations by...

Reduce the cost risk of work-related injury

If work safety is not a current priority for your business, it should be. Work Safe Australia...

Research Insight: Bring Your Own Device (BYOD) in Field Service

A little more than one third (35%) of organisations allow employees to bring their own field...


  • All content Copyright © 2021 Westwick-Farrow Pty Ltd