Deliver five-star field service engagement — an eBook
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 12 April, 2017
Field service engagement is the connective tissue between service technology and customers. Field service customers now demand ‘Uber-like’ tools that could provide the technician name, location, photo and estimated arrival time.
Download this eBook by ClickSoftware to learn about the four pillars of field service engagement and how to transform your service organization into a well-oiled customer engagement machine.
Related White Papers
Safeguard your fleet from the probable penalties
Breaking the law when driving a loaded work ute or trailer is not difficult. The difficulty is...
LED tail-lights — are you aware of the risks?
Modern cars are computers on wheels. Post-fitting LED tail-lights to their complex electrical...
How to expose the hidden truths within your organisation
The ability to accurately measure business performance in a timely manner can make the...
