Deliver five-star field service engagement — an eBook
Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 12 April, 2017
Field service engagement is the connective tissue between service technology and customers. Field service customers now demand ‘Uber-like’ tools that could provide the technician name, location, photo and estimated arrival time.
Download this eBook by ClickSoftware to learn about the four pillars of field service engagement and how to transform your service organization into a well-oiled customer engagement machine.
Electrical services in building fires
With increasing attention to risk management and environmental sustainability, there has been...
Benefits of enterprise-grade mobile devices
Many field service companies, large manufacturers, logistic companies, healthcare providers...
Field Service Workforce Management: Winning with People
Service organizations are expanding the focus of their workforce management strategies to...
