Deliver five-star field service engagement — an eBook

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 12 April, 2017


Field service engagement is the connective tissue between service technology and customers. Field service customers now demand ‘Uber-like’ tools that could provide the technician name, location, photo and estimated arrival time.

Download this eBook by ClickSoftware to learn about the four pillars of field service engagement and how to transform your service organization into a well-oiled customer engagement machine.


Related White Papers

Automated scheduling and dispatch - how to increase revenue and customer satisfaction

One of the problems the field service industry faces is how to better optimise resources to...

How to systemise your business and stretch profit margins

​Excessive time spent on administrative tasks, an unawareness of employees and their whereabouts...

17 ways to automate field service and increase revenue

Field service executives need to know the current and emerging field service technologies — to...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd