The top strategies delivering customer value in 2016
Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016
Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.
This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.
How to systemise your business and stretch profit margins
Excessive time spent on administrative tasks, an unawareness of employees and their whereabouts...
How to ensure that your third-party providers meet customer expectations
Field service organisations with a widespread customer base or those that experience...
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Zebra’s 2015 field operations vision study found that 70% of field personnel expect budget...
