The top strategies delivering customer value in 2016

Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016


Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.

This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.


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