The top strategies delivering customer value in 2016

Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016


Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.

This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.


Related White Papers

What field technology will deliver the best ROI in 2020?

Zebra’s 2015 field operations vision study found that 70% of field personnel expect budget...

Automated scheduling and dispatch - how to increase revenue and customer satisfaction

One of the problems the field service industry faces is how to better optimise resources to...

Ethernet in industry, the challenges and opportunities

Set to operate with frequencies of up to 2 GHz, Category 8 cabling will be able to run at...


  • All content Copyright © 2020 Westwick-Farrow Pty Ltd