The top strategies delivering customer value in 2016
Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016
Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.
This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.
Digital transformation can reduce field service response times by 80–90%
Forward-thinking businesses are adopting IoT strategies to reduce service response times by...
Benefits of enterprise-grade mobile devices
Many field service companies, large manufacturers, logistic companies, healthcare providers...
The human element of the Safety Advisor's job - things that can (and do) go wrong
Health and Safety Advisors are the heart of the organisation in terms of knowledge about...

