The top strategies delivering customer value in 2016

Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016


Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.

This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.


Related White Papers

Retain your customer base with cutting-edge field service — infographic

60% of consumers are more likely to switch providers today, compared to 10 years ago. It is...

Field service optimisation - improving efficiency across the enterprise

In today’s field service sector many companies are looking at how innovation and technology...

Advanced virtualised environment for substations

Learn about next-gen virtualisation technology and...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd