The top strategies delivering customer value in 2016

Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016

Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.

This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.

Related White Papers

DC energy performance management — a best practice guide

Rising energy prices, along with green lease and smart electricity systems, are set to...

Your fleet is your canvas for maximising profits

Maintaining a fleet of vehicles, no matter how small, is considered a major operating expense...

How the IoT is changing the future of field service

Field service lies at the heart of the Internet of Things (IoT) revolution. From advanced...

Content from other channels on our network

Mining and smelting complex implements pedestrian alert system

Safety at work is a serious job — using creativity and data to shift behaviour in South Australia

Protecting workers from exposure to lead — have your say

$200K fine follows uncontrolled collapse that trapped two workers

$310K fine for mining contractor over coal mine worker death

Reducing emissions with local action

City of Moreton Bay to pilot AI‍-‍powered traffic signalling

Kinetic IT creates AI engineering division

ACSC releases cybersecurity video training for privileged users

Digital sellers to government on notice

Claroty and Frenos partner to reduce OT downtime risk

Central Coast food manufacturing hub opens

Volvo’s first Australian-made electric trucks roll out

WA Government commits $6.5m in funding to local space research

Steelmaking returning to Newcastle with Greensteel Australia

All content Copyright © 2026 Westwick-Farrow Pty Ltd