Articles
Nine interesting renewable energy projects
ARENA has awarded $17 million in funding to nine universities and their industry partners to kick off cutting-edge research and development in renewables. [ + ]
From customer service to customer care
Top companies are fast moving away from a simple 'break/fix' approach to customer service to one in which they are in an ongoing conversation and relationship with their clients. [ + ]
Telstra deal prompts questions
Earlier this week Telstra announced a $1.6 billion deal with nbn co, which quickly drew the attention of the Australian Competition and Consumer Commission (ACCC). The deal would see Telstra providing planning, design, construction and construction management within the existing Telstra Hybrid Fibre-Coaxial (HFC) footprint, according to the media release. [ + ]
Industry insights — JP Shelburn, XL Service Bodies
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
How technology is shaping workplace safety
Today's advancing technologies have made safety manuals and classroom safety training all but obsolete, but just how will these advances affect our workplace in terms of managing safety and the role of the safety professional? [ + ]
Liquid metal batteries the key to renewables?
Yes, according to research from the Massachusetts Institute of Technology (MIT). Professor Donald Sadoway and his students invented the batteries, which can store large amounts of energy and therefore even out fluctuations in power production and power use, over a decade ago. Now electricity storage company Ambri is in the process of commercialising the technology. [ + ]
10 things to consider when buying a van
There are 10 things you should think about when shopping around for a new van, from comfort to purchase price to standard safety features. Here's some handy information to use as a starting point. [ + ]
Industry insights — Ben Hartman, Astea International
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
CEO challenges for 2016
175 Australian CEOs have identified the key challenges and concerns for Australian business in 2016. Analysis of research conducted by Pronto Software in partnership with the CEO Institute shows there are five main areas of interest, resulting from both industry and economic pressures. [ + ]
Light vehicle load restraint
Correct load restraint for utility vehicles in Australia is a vexed issue with little definitive rule or regulation. In general it is enforced state by state, with most authorities doing little to adequately educate drivers, fleet managers and business owners. [ + ]
The connected fleet
As companies strive to cut costs, improve workflow efficiency and stay ahead of the competition, open platform fleet technology can help them achieve their goals. [ + ]
Industry insights — Michael Carter, Navman Wireless
What does 2016 look like for field service? Some industry experts give us their views. [ + ]
Solid communication is key
A solid communication system capable of transmitting quality data is necessary for any business operating with a medium to large team of field technicians and a fleet of service vehicles. With the stabilisation of improved technology over the last 10 years, mobility software is now able to take advantage of these developments to the benefit of companies and their customers. [ + ]
HPM Legrand sees growth in connected devices, aged care
Australian electrical industry giant HPM Legrand is banking on the Internet of Things to fuel growth in 2016. [ + ]
Are you compliant?
Legislation and regulations change throughout the year and these have an impact on your business. Perhaps your company took on more employees and has a higher turnover? These are excellent indicators of growth and success but they also have the potential to attract new legal obligations. [ + ]
