Keysight opens calibration site in Victoria


Keysight opens calibration site in Victoria

Technology company Keysight Technologies has opened what it describes as a one-stop shop for calibration needs in Mulgrave, Victoria.

Following the acquisition of Thales Calibrations Services (TCS) in late 2018, Keysight has combined the two separate sites into one that includes administration, sales and marketing as well as the lab, and repair and logistics. The new site will mean that customers can manage services for all instruments from one supplier to improve operational performance, reduce logistical complexity and shorten turnaround time.

Keysight Australia now performs more than 16,000 calibrations a year for a growing list of Keysight and non-Keysight electrical, physical, dimensional and optical instruments, leveraging the capability made possible by the Thales acquisition. This includes a comprehensive electrical scope of accreditation, dimensional metrology, heat and temperature, pressure, trade measurement, on-site calibration and related support and services for industries including government and defence, commercial, medical, petrochemical and pharmaceutical, all backed by more than 65 years of continuous National Association of Testing Authorities (NATA) accreditation.

“Customers in all industries are currently being challenged by new technology and devices, many of which need to be tested with high-performance instruments that need to be calibrated. The equipment may come from different vendors and have different maintenance schedules which all need to be tracked and managed, and this is only set to increase in the future. With the businesses now combined, Keysight is looking to offer extended services for all equipment vendors to all customers to fuel growth in the region,” said Steve Karandais, Keysight Australia’s General Manager.

A poor or incomplete calibration can lead to significant errors in measurements. The time to develop a product may exceed original schedules and production yields may be too low if the test instruments are not performing to specification. If test instruments are not measured during calibration to the right specifications, the devices being tested are at risk, which can be costly.

“A detailed calibration report is the only way to verify that instruments are performing to specification. Keysight’s customers can be confident that we have the knowledge and expertise, backed by ISO 17025 accreditation, and now the combined site, to meet all of their calibration, asset management and support services needs in one place,” said Keith Baucke, Keysight Australia Services Business Manager.

Left to right: Lawrence Liu, South Asia Pacific Sales General Manager; Bor-Chun Gooi, Managed Services Division East General Manager; John Page, Keysight Global Services President; Steve Karandais, Australia/New Zealand General Manager; Keith Baucke, Australia/New Zealand Services Solutions Business Manager; Sang Ho Oh, South Asia Pacific Marketing Manager; Kuan Gin Voon, South & East Asia Workplace Solutions Director.

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