New approach to remote knowledge sharing

Monday, 09 November, 2020

New approach to remote knowledge sharing

Engineering consulting firm Easy Skill has partnered with HINDSITE Industries in a move both companies say will change the way the industry communicates technical knowledge, delivering a new wearable remote mentoring and knowledge management solution.

Handling knowledge sharing is a universal challenge for technical hands-on professional roles in essential industries. Many organisations continue to rely on centralised in-office classroom training in the absence of a better alternative, but this method is not without inherent problems. The vast difference between in-classroom and in-field conditions make recall and practical application flawed once field staff return to remote locations. Access to training resources and documentation, including manuals and knowledge updates, can also be delayed.

Blending wearable devices with an intelligent software solution has solved many of the inherent problems, as the technology is being used to quickly and easily record, narrate, transcribe, tag and geolocate information. The use of voice activation enables users to maintain hands-free operations by wearing smart rugged devices along with existing handhelds, tablets, laptops and desktops. Knowledge can be preserved in a global library for future use.

The move to real-time communications for knowledge sharing reduces risks, safety incidents and productivity delays, and provides opportunity for better in-field training with practical expert guidance.

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