Eaton appoints Filip Banovaco as GM Services ANZ

Eaton has appointed Filip Banovac as General Manager, Services Australia and New Zealand.

Banovac joins the Eaton leadership team after more than a decade working in senior service operations roles at Schneider Electric and Philips, where he delivered strategies to drive business growth and transformation.

Leading Eaton’s service team, Banovac will focus on enhancing customer experience and engagement while leveraging the in-house engineering and technical capability of its electrical engineers, field staff and customer service team.

“Population growth, infrastructure investment and technology is driving rapid change across many industries — whether it’s telecommunications preparing for 5G or manufacturers embracing IoT,” said Banovac. 

“Eaton recognises strong local service capability and customised engineering solutions will be essential for driving innovation and customer satisfaction across these industries.”

Gordon Makryllos, Eaton’s Manager Director — Australia and New Zealand, said Banovac’s leadership expertise in people development, customer experience and service operations will deliver service transformation for both power distribution and power quality markets, including DC power.

“We are excited to welcome Filip to the team and look forward to working with him as he strengthens Eaton’s service capability, while introducing more roles to support our customers,” said Makryllos.

“The Eaton service team is already expanding, with a number of recent appointments including a national field services manager and ANZ customer service manager, as well as dedicated software and project managers.”

Eaton’s service business specialises in power quality AC and DC and power distribution solutions and in-field support for customers across a wide range of sectors, including IT, telecommunications, utilities, health care, industrial, commercial and many more.