Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Benefits of enterprise-grade mobile devices
Many field service companies, large manufacturers, logistic companies, healthcare providers...
ERP in field service — 5 myths and 5 truths
Where once enterprise resource planning (ERP) reigned, businesses now have an abundance of...
Increase customer satisfaction and profit without adding to your fleet
Efficient fleet utilisation leads to reaching both optimum customer satisfaction...

