Managing your workforce from the cloud

Supplied by ClickSoftware Australia on Friday, 24 April, 2015


Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.

Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.

Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.


Related White Papers

Developing a mobile service strategy that serves you

Mobile field technology may just be one piece of the puzzle for service companies looking to...

Field Service Workforce Management: Winning with People

Service organizations are expanding the focus of their workforce management strategies to...

Paperless automation a proven success

Going paperless isn’t so much about eliminating paper — it’s about streamlining operations by...


  • All content Copyright © 2025 Westwick-Farrow Pty Ltd