Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Service Transformation: The Business Case
For service transformation to be successful, there needs to be a transformation in the way...
Ethernet in industry, the challenges and opportunities
Set to operate with frequencies of up to 2 GHz, Category 8 cabling will be able to run at...
Powered fibre can jump-start the IoT revolution
There will be an estimated 25 billion devices online by 2020 as the Internet of Things...
