Managing your workforce from the cloud
Supplied by ClickSoftware Australia on Friday, 24 April, 2015
Customer satisfaction is crucial to any industry, with 91% of customers willing to stop doing business with a company because of a bad experience.
Faced with growing demand for a superior customer experience, field service businesses have made investing in field service management optimisation a top priority. An effective optimisation tool requires real-time access to customer data.
Cloud-based solutions can help meet the demand for real-time data and offer significant benefits over in-house systems. These include rapid deployment, immediate ROI, as well as improved scalability and elasticity.
Deliver five-star field service engagement — an eBook
Field service engagement is the connective tissue between service technology and customers....
Shaving the fringes from fringe benefit taxes
Fringe benefit tax is a major component of the cost of a fleet of vehicles that are also made...
Understanding the role of transmitters in energy efficiency
All transformers are not created equal. Understanding the difference between different types...
