Case Study: Powering Up On Workforce Management

Supplied by The Service Council on Friday, 15 August, 2014


Workforce management is a key area of focus in field service and no longer just focus on task management and scheduling, but also hiring, training, planning and workforce engagement; areas that require a collaborative relationship between the business function and HR.

Workforce management is a key area of focus in field service and no longer just focus on task management and scheduling, but also hiring, training, planning and workforce engagement; areas that require a collaborative relationship between the business function and HR.

Valley Power Systems distributes power products, spare parts and power management to customers across the US, Mexico, Asia and Latin America. The company has 400 employees, including 50 field service technicians. In this case study, we learn about their workforce management initiatives. 


Related White Papers

14 best practices for building video surveillance networks

To maximise your system capabilities and avoid potential pitfalls, you need an...

General instructions on lightning safety for shelters

Severe lightning injuries and fatalities are reported each year from all over the world,...

The future of building technologies in Australia

Learn about the potential of smart building...


  • All content Copyright © 2026 Westwick-Farrow Pty Ltd