Faulty solar isolator recalled in NSW

Thursday, 22 May, 2014

NSW Fair Trading Commission has announced a recall of the Avanco brand DC solar isolators imported by Queensland-based Advancetech.

The move follows last week’s recall by the Electrical Safety Office in Queensland after determining the switch could overheat and catch fire.

“We have been advised by Queensland that up to 3740 of the affected switches were sold to 19 distributors in NSW,” said Acting NSW Fair Trading Commissioner Robert Vellar.

Although NSW Fire & Rescue has responded to only one incident linked to the faulty switches, 57 similar incidents have been reported in Queensland.

The affected models include: AV/DC4P25A, AV/DC2P25A, AV/DC4P25AUB, AV/DC2P625AU, AV/DC2P25AU, AV/DC2/2P25AU, AV/DC2/2P125AU, AV/DC4P25AU, AV/DC4P25AUS and AV/DC4P25AUT.

“As the mandatory recall by the Queensland electrical safety regulator has been actioned under state-based electrical safety, NSW Fair Trading is now ensuring the recall in this state takes place under section 22 of the Electricity (Consumer Safety) Act 2004,” Vellar said.

“This will ensure traders and consumers are fully informed of the situation in NSW and may pursue their respective rights under legislation to have affected switches replaced and work rectified as required.

“If the switch needs replacing, consumers should not be charged additionally. Installers should contact their distributor or the liquidators of the Queensland company Advancetech P/L on (07) 5479 6199 to seek refunds on the faulty products.”

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