Security industry leaders recognised

The growing role performed by the private security industry was recognised at the recently held 18th Annual Australian Security Industry Awards for Excellence. The scope and nature of the award winners reflect the diverse range of roles and services provided by the security industry.

The winners include:

Special project: 13 CABS - Tiger Team

In October 2012, 13 CABS launched Tiger Team vehicles in response to the increase of violent attacks and robberies against cab drivers. The security and safety initiative was designed to operate on weekends, public holidays and during major public events; periods in which police response times and resources have traditionally been stretched. The Tiger Team is staffed with taxi industry experts to mediate disputes along with qualified security officers to control escalated situations. In the initial three months of the project, assaults on drivers fell by 33%, with the Tiger Team assisting distressed cab drivers in 134 incidents, whilst requests for police assistance from 13 CABS dropped by 53%.

Special event award: ACG Security (2012 Australian Open)

ACG Security was responsible for the security at the Australian Open. The attendance figures of 686,606 for the 2012 event were second only to the US Open. For the 2012 Australian Open, ACG Security provided up to 280 personnel per day, with a total number of 55,000 hours worked for the duration of the tournament. The company was responsible for the security and welfare of the whole property, patrons and competitors over a 60-day period, including the 14 days of the tournament. ACG Security was recognised for its role in delivering a safe and successful event.

Training: Chubb Electronic Security

Chubb Electronic Security was recognised for its industry leadership and commitment to the upskilling of staff to ensure that they better serve the needs of clients. Employees have been enrolled in initiatives such as the Security Technician Certification program and other formal education.

Integrated security solution (Projects over $250,000): Blake Systems, City Hall Restoration Project

Blake Systems provided a security solution for the heritage-listed Brisbane City Hall. The building was in need of restoration including an unobtrusive security system that would secure both people and assets. With accolades from the Brisbane City Council Lord Mayor and CEO, Blake Systems achieved a fully integrated electronic security solution including access control, a full IP CCTV system, video analytics, Wi-Fi-based duress/location system, IP intercom and key management system.

Technical security solution (Projects below $250,000): Macquarie University

Using the same cloud-based technology operated by the US Armed Forces, US Coast Guard and the Pentagon, Macquarie University introduced a comprehensive multicampus emergency alert system. The AtHoc system notifies students and staff of emergencies via email and SMS notifications to mobile devices such as mobile phones and iPads. The university’s alert system offers a highly effective means of distributing information and advice to 30,000 students and 5000 staff across numerous campuses on how to staff safe.

Security management: Suzette Po-Williams, Central Monitoring Systems (CMS)

Suzette Po-Williams of CMS lead the trial of a GPS system that provides vulnerable women with access to an SOS alarm service. Partnering with the NSW Department of Family & Community Services, 50 vulnerable women took part in the ‘Stay at Home Leaving Violence’ program where victims of domestic violence remain at home with the offending party being removed. The initiative provided support for the person at risk with a dedicated alarm communication device and trained operator, along with guaranteed police attendance and a local case worker.

Individual achievement: Chris Lockwood, G4S

As an employee of G4S for the past 17 years, Chris is recognised by his line managers as always being the first to assist in any situation where his skill set may be relevant, and to be involved in any training or new initiatives that develop him and others. On a deployment to Manus Island for four days to finalise an induction training package for guards, he was co-opted for a three-week stay to help manage rising tensions with transferees on the island. Whilst on the island he coordinated high-risk extractions and responded to numerous emotionally and mentally challenging self-harm incidents whilst also conducting training and inducting transferees. As a result of his efforts, Chris helped effect the safe transfer of 23 adult males who had refused to comply with the centre process.

Security student of the year: Grant Frankel, Melbourne Racing Club

Having worked in the security industry for many years, Grant recognised that to further his career, he needed to bolster his qualifications. Investigating skill sets and the ability to gain employment opportunities, he completed not one but three qualifications - Advanced Diploma of Public Safety (Emergency Management), Diploma in Occupational Health & Safety and a Diploma in Security & Risk Management.