How Uber spells the future for field service

Supplied by ClickSoftware Australia Pty Ltd on Wednesday, 21 December, 2016


The modern-day consumer has a new perspective on customer service, and irrespective of sector or business, they expect and demand a level of real-time communication and visibility.

This report, based on leading global industry and consumer research, helps you further understand consumer expectations when it comes to services being delivered to the home.


Related White Papers

The 2014 Service Outlook

Competition in service is very real and is forcing organizations to re-think their value...

Paperless automation a proven success

Going paperless isn’t so much about eliminating paper — it’s about streamlining operations by...

Meter technology and the residential market boom — an eBook

The Australian electrical services industry has weathered a constant state of change in...


  • All content Copyright © 2017 Westwick-Farrow Pty Ltd