How to avoid everyday IT support roadblocks — an infographic

Supplied by Citrix Online on Tuesday, 14 February, 2017


A company of 10 employees can lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key — especially if the issues are easy to fix.

This infographic highlights some of the biggest communication barriers to resolving tickets and how the right tools can save the day.


Related White Papers

Field service solutions proven to deliver increased revenue

Satisfied workers equal better service — it’s a simple equation. Unsatisfied workers, in...

How Uber spells the future for field service

The modern-day consumer has a new perspective on customer service, and irrespective of...

Genuinely rugged or pretender — how do your field service devices rate?

Eight out of ten field service devices will be exposed to stressors including drops and...


  • All content Copyright © 2017 Westwick-Farrow Pty Ltd