How to avoid everyday IT support roadblocks — an infographic

Supplied by Citrix Online on Tuesday, 14 February, 2017


A company of 10 employees can lose as much as $183/hour of downtime plus the cost of support. When downtime occurs, every minute counts, and communication is key — especially if the issues are easy to fix.

This infographic highlights some of the biggest communication barriers to resolving tickets and how the right tools can save the day.


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