The top strategies delivering customer value in 2016

Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016


Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.

This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.


Related White Papers

What does green retrofitting mean for you?

The new trend for designing sustainable, energy-efficient buildings has taken a further step:...

The evolution of return on security investment (ROSI)

The GFC of 2008 had a serious impact on the security industry. Although the advanced...

Optimise your field service with live video collaboration

The top 20% of field service performers are 69% more likely than their peers to have...


  • All content Copyright © 2017 Westwick-Farrow Pty Ltd