The top strategies delivering customer value in 2016
Supplied by ClickSoftware Australia Pty Ltd on Friday, 14 October, 2016
Customer satisfaction is a moving target. To secure those crucial business referrals your organisation now needs to go above and beyond to ‘wow’ those you serve.
This research report highlights the innovative strategies that top-performing service firms and manufacturers currently use to engage with their customers and deliver tangible value.
Related White Papers
The latest smart energy application innovations — case studies
Examine this collection of case studies to learn...
What field technology will deliver the best ROI in 2020?
Zebra’s 2015 field operations vision study found that 70% of field personnel expect budget...
What will customer service look like in 20 years?
By 2035, the present day reactionary 'above and beyond' customer service will be no more....
